Some people with mental health disabilities find one method of communication more effective than another. For example, because of their disabilities, one individual may prefer email communication over phone conversations while someone else prefers in person meetings to email. It’s always best to ask the person in question how to most effectively communicate with them.
Where possible, be flexible but also clear about communication-related expectations. For example, if you need to hear from an individual by a certain date, let them know the date and be clear about whether the date is flexible. Offer to write down or email important information when possible.
Always use clear and plain language and ensure that conversations about disability-related needs or accommodations happen in a private place.
Resource: Read one person’s story to learn more about how communication-related accommodations helped them succeed in teacher’s college.
